7zet Privacy Policy

1 Introduction

7zet is an international online gaming platform built specifically to serve players in Bangladesh. We treat your privacy as an integral part of our service. The 7zet Privacy Policy is our written commitment to you — it clearly explains what information we collect, why we collect it, how it is used, and how it is kept secure.

This privacy policy applies to the 7zet website, mobile application, and all related services. We may update this policy from time to time — any changes will be reflected in the "Last Updated" date at the top of this page.

2 What Information Is Collected

7zet only collects information necessary to provide its services. The categories of data collected are listed below:

Personal Identity Information

• Full name, date of birth, and gender.
• Email address and mobile number.
• Residential address.
• National ID or passport number (for KYC verification purposes).

Financial Information

• Mobile banking number (bKash, Nagad, Rocket).
• Transaction history and amounts.
• Deposit and withdrawal records.

Technical Information

• IP address and device type.
• Browser type and operating system.
• Access timestamps and activity logs on the platform.
• Cookie and session data.

3 How We Collect Information

7zet collects information in several ways. You should have a clear understanding of each method:

• Direct Payout: Information you provide directly during registration, login, or verification.
• Automatic Collection: Information collected through cookies and tracking technologies while using the platform.
• Payment Processor: Information received from the payment gateway during deposits and withdrawals.
• Verification Agency: Information received from third-party verification agencies during the KYC process.

4 Purpose of Data Use

7zet uses the information collected for the following purposes:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To enforce age verification and responsible gaming policies.
• To prevent fraud, money laundering, and other unlawful activities.
• To provide customer service and technical support.
• For promotional offers and bonus communications (with your consent).
• To improve platform security and identify bugs.
• To meet legal obligations and resolve disputes.

5 Data Sharing and Disclosure

7zet shares information with third parties only under strictly controlled circumstances. Your data is never shared except in the following cases:

• Payment Processor: Necessary information is shared with payment services such as bKash, Nagad, and Rocket to complete transactions.
• KYC & Verification Agencies: Information is shared with authorized verification agencies to confirm your identity.
• Legal Authorities: 7zet is legally required to share information with relevant authorities when compelled by a court order or legal requirement.
• Technology Service Provider: Limited data is shared with approved partners for hosting, analytics, and security services, all of whom are bound by strict confidentiality agreements.

7zet never sells, rents, or trades your information. Any third-party partners are required to uphold the same privacy standards we do.

6 Cookie Policy

7zet uses cookies on its website and app. Cookies are small text files stored on your device that help the platform run more effectively.

Cookie Types

• Essential Cookies: Required for login sessions and core services. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collects anonymized data to understand how the platform is used.
• Security Cookies: Used to detect fraudulent activity.

Non-essential cookies can be disabled through your browser settings. However, some features may not work as intended.

7 Data Protection Measures

7zet uses industry-leading technology and processes to protect your information:

• 256-bit SSL encryption used for all data transfers.
• AES encryption for storing sensitive data.
• Two-Factor Authentication (2FA) support.
• Regular security audits and penetration testing.
• Secure and isolated database environment.
• Regular staff training on data protection and privacy.
• 24/7 automated monitoring for suspicious activity.

8 Your Rights

You have the following rights regarding your personal information on 7zet:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Object to Processing: You can opt out of marketing communications at any time.
• Data Portability: You can request a copy of the information we hold about you.

To exercise any of these rights, please contact our support team. Please note that some information may be required to be retained for legal compliance or fraud prevention purposes.

9 Minor's Privacy

7zet strictly enforces an 18+ policy. We do not knowingly collect any information from individuals under the age of 18.

Age is verified at the time of registration. If we suspect that an account has been created by a minor, it will be suspended immediately and the associated data will be deleted. If you become aware that a minor is using 7zet, please contact us.

10 Policy Changes

7zet may update this privacy policy from time to time. Reasons for changes may include:

• New directives from legal or regulatory authorities.
• Addition of new features or services to the platform.
• Improving data protection measures.
• Business changes or restructuring.

For significant changes, registered users will be notified via email or platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11 Contact

For any questions, complaints, or requests regarding this privacy policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Log in to the platform and start a live chat.
• Time: 24 hours a day, 7 days a week.

We typically respond to privacy-related requests within 2 business days. Complex requests may take up to 30 days.